Support

When you invest in SolidWorks from Solid Solutions Management, nobody will work harder to ensure that you recieve the maximum benefit from your investment.

We promise to deliver a first class service and continue to recruit, train and invest to do so.  We have eighteen support engineers covering a wide range of practical experience - highly qualified and SolidWorks Certified Support/Training Professionals. We are very happy to show you behind the scenes of our support operation to explain processes, you are also welcome to arrange to meet with our service support team and management.

As well as a great product, it's important to have frustration free rapid telephone and internet based support - GoToMeeting (we offer the easiest-to-use and fully complimentary online solution/diagnostic system on the market). 

General Support

Please call our customer support line on 01926 623160 where we aim to answer almost all calls immediately.

For non-urgent enquiries where a 24~48 hour turnaround is acceptable then please email support@solidsolutions.co.uk

Training

Companies in today’s dynamic manufacturing industries know they must continually embrace technological innovation and change to remain successful. It is the mission of the Solid Solutions Technical Training and Support Services division to provide the training and support necessary to help our customers realise the full potential of today's premier Windows®-based solution – SolidWorks.

Testimonials

You will also only ever gain full productivity if you receive the right training. Our facilities (see above) are second to none. We continue to invest and ad value throughout the customer experience.

If you need interactive support then our support desk can log on (with your permission) remotely via our GoToMeeting service in order to share the same screen graphics - an invaluable support tool for interactive design problem solving. 

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