SolidWorks Support & SolidWorks Training Courses from Solid Solutions
General Support
Please call our customer support line on 01926 623160 where we aim to answer almost all your issues immediately.
For non-urgent enquiries where a 2-24 hour turnaround is acceptable then please email
support@solidsolutions.co.uk
If you need interactive assistance then our support desk can log on (with your permission) remotely via our GoToMeeting service in order to share the same screen graphics - an invaluable support tool for interactive design problem solving.
When you invest in SolidWorks from Solid Solutions Management, nobody will work harder to ensure that you receive the maximum support and benefit from your investment.
Whatever your SolidWorks support needs we promise to deliver a first class service and continue to recruit, train and invest to do so. We have eighteen plus support engineers covering a wide range of practical experience, who are all highly qualified and Certified SolidWorks Support + SolidWorks Training Professionals. We are very happy to show you behind the scenes of our support operation to explain processes, you are also welcome to arrange to meet with our service support team and management.
As well as a great product, it's important to have frustration-free, rapid telephone and internet based support, and therefore we offer the easiest-to-use and fully complimentary online solution/diagnostic system on the market - GoToMeeting.
Hardware
If you are thinking of purchasing a workstation or laptop to run SolidWorks on, Dell have launched an advisor on their website to help you make the right choice, it can be found here
For more information on the specifications needed to run SolidWorks, click here for Solid Solutions recommendations, or consult the SolidWorks website.
SolidWorks Training Courses
SolidWorks Training is crucial for companies in today’s dynamic manufacturing industries. Companies know they must continually embrace technological innovation and change to remain successful. It is the mission of the Solid Solutions Technical Training and Solidwork Support Services division to provide the training and support necessary to help our customers realise the full potential of today's premier Windows®-based solution – SolidWorks.
You will also only ever gain full productivity if you receive the right training. Our training facilities are second to none. We continue to invest and add value throughout the customer experience.