Problem with SOLIDWORKS Rx?

Monday June 10, 2013 at 11:22am
Problem with SOLIDWORKS Rx?

Is the SOLIDWORKS Rx tool not opening?

 
I came across an interesting issue that seems to crop up now and again whilst working on the Support line, which is the problem with the SOLIDWORKS Rx tool not opening, not doing anything, yet there are barely any signs of the cause or anything happening in the background.  
 
The thing that I noticed was the 'sldrx.exe' process pops up into the task manager and immediately disappears. After looking into this thoroughly and testing it out for myself, I did find the culprit is a little .exe file – datamngrUI.exe, this process conflicts with the Rx tool because a .dll file (datamngr.dll) is executed within the sldrx.exe process and causes the conflict which makes the Rx close instantly.
 

Usually, you’ll find that in Control Panel> Programs and Features, it’ll be associated with either Windows iLivid Toolbar or Windows SearchQU Toolbar. Uninstalling these programs will take off the .exe and will resolve the issues with the Rx Tool.

Support line hours -  Monday - Friday, 8am - 6pm

Olly Smith

Applications Engineer
Solid Solutions Management

 

 

Related Blog Posts

Creating custom material libraries in SOLIDWORKS
Every seat of SOLIDWORKS comes with a large, customizable material library. The Material Library contains the definition of materials and includes its mechanical properties and default appearance. In this blog and accompanying video we'll explain how...
Is SOLIDWORKS Manage really PDM Premium in disguis
It certainly provides that next tier of capabilities and some! SOLIDWORKS Manage builds on PDM Professional to bring BoM Management, Process Management and Project Management capabilities alongside configurable dashboarding and reporting tools to enh...
Modelling the Rugby Lions Trophy
For our final challenge in our Rugby Lions series Solid Solutions and MECAD are competing to create the best renders of the brand new Rugby Lions Trophy. Check out our trophy showcase animation, created with SOLIDWORKS Visualize, along with our model...

 Part of Solid Solutions Group

MENU
Top