Job Description

As a Solid Solutions Group Applications Engineer you have a great opportunity to use your Mechanical, Electrical and Electronics knowledge to help develop and support Electrical product usage within the Solid Solutions Group customer base of 12,000 companies. This could be delivering a pre-sales demonstration, conducting on-site consultancy, in the classroom delivering a training course or working on the support desk resolving specific issues.

As part of the World’s Most Qualified SOLIDWORKS Technical Team, you are encouraged to develop your Mechanical, Electrical and Electronics capabilities, with the chance to become the ‘best of the best’ as a SOLIDWORKS Elite Applications Engineer and Gold Partner CAM Certified Expert. This is a significant challenge in its own right. The learning curve is steep but definitely worthwhile.

Understanding how SOLIDWORKS and the best Electrical/ Electronics systems are used in many different industries to develop and make many different products means you’re never short of new experiences and the opportunity to travel.

The Role

We are looking for individuals with the drive and commitment to go the extra mile who can demonstrate:

• The ability to understand the needs of our customers and to work closely with them and others in our extensive technical support team to present solutions to meet client needs. 
• The ability to work with our customer base across a wide range of industries providing proactive advice and exceptional customer service.

Typical Activities Include:

On-Site:

• Presales Demonstrations 
• Customer Development visits (installs, in still best practices, troubleshooting) 
• New Technology Presentations 

In Office:

• Troubleshooting on the Technical Support Desk 
• Delivering in-class Certified SOLIDWORKS, SOLIDWORKS Electrical and SOLIDWORKS PCB Training Courses.

We offer full training and career development. Successful candidates will have the ability to develop customer relationships, to understand their needs and translate into solutions that deliver real business benefits.

Your Experience / Skills

We are looking for suitably qualified Mechanical, Electrical or Electronics Engineers, ideally (but not essential) covering a collection of these areas. Industry experience and a suitable degree is also preferred. Previous CAD experience is essential in one of the disciplines, as is a strong customer focus and a willingness to learn. If you have the expertise and passion to focus your energy on the needs of our Engineering design and Electrical customers we would like to hear from you.

Specific Experience: 

• Experience of any Mechanical, Electrical & Electronics package would be a distinct advantage, as would specific knowledge of using SOLIDWORKS, SOLIDWORKS Electrical and SOLIDWORKS PCB.
• Engineers with experience of installing and managing CAD software solutions preferred.
• Engineers with experience in designing Electrical systems and/or PCB boards preferred.

To maintain our standards, we are committed to investing in the lifelong training and development of all our staff and we offer full training and career development to individuals with the drive and commitment to go the extra mile. Successful candidates will have the ability to develop customer relationships, to understand their needs and translate into solutions that deliver real business benefits.

The Company

Solid Solutions Group is a great place to work. Despite having over 200 employees nationwide we retain the energy and enthusiasm usually associated with younger, smaller companies. Ideas are encouraged, voices are heard and efforts are directly translated into business successes. The sense of community also extends outside work hours with some great social events. We are proud to be one of 75 Best Companies to Work for in the Midlands in 2019. This award comes as a result of our employee satisfaction survey. Discover more about Solid Solutions Group on our Careers pages.