Applications Engineer

Due to continued strong growth we require additional Application Engineers to support the Solid Solutions Group portfolio of Electrical products including SOLIDWORKS Electrical, SOLIDWORKS PCB and SOLIDWORKS PCB Connector (integrated into Altium). The Solid Solutions Group incorporates the leading resellers Solid Solutions Management, Cadtek Systems and NT CADCAM with main Central and Southern offices in Leamington Spa, Haddenham, High Wycombe and Fareham. To maintain our standards, we are committed to investing in the lifelong training and development of all our staff.

Job Description

As a Solid Solutions Group Applications Engineer you have a great opportunity to use your Mechanical, Electrical and Electronics knowledge to help develop and support Electrical product usage within the Solid Solutions Group customer base of 12,000 companies. This could be delivering a pre-sales demonstration, conducting on-site consultancy, in the classroom delivering a training course or working on the support desk resolving specific issues.

As part of the World’s Most Qualified SOLIDWORKS Technical Team, you are encouraged to develop your Mechanical, Electrical and Electronics capabilities, with the chance to become the ‘best of the best’ as a SOLIDWORKS Elite Applications Engineer and Gold Partner CAM Certified Expert. This is a significant challenge in its own right. The learning curve is steep but definitely worthwhile.

Understanding how SOLIDWORKS and the best Electrical/ Electronics systems are used in many different industries to develop and make many different products means you’re never short of new experiences and the opportunity to travel.

The Role

As a Solid Solutions Group Applications Engineer you have a great opportunity to use your engineering and problem solving skills to support the Solid Solutions customer base of 15,000 companies. This could be delivering a training course in the classroom or virtually, working on the support desk solving customer problems, delivering a pre-sales demonstration or supporting consultancy projects. Softwares supported include SOLIDWORKS 3D CAD; CAM and associated manufacturing tools; structural, kinematic and fluid simulation; data management; electrical design; PCB design; technical publications and rendering – so there is plenty of scope to acquire new skills.

As part of the world’s most qualified SOLIDWORKS technical team, you will be encouraged to develop your engineering capabilities, with the chance to become the ‘best of the best’ - a SOLIDWORKS Elite Applications Engineer. This is a significant challenge in its own right requiring breadth and depth of knowledge. The learning curve is steep but definitely worthwhile.

Understanding how SOLIDWORKS and associated software tools are used in many different industries to develop a myriad of products means you will never be short of new challenges and the opportunity to hone your skills.

Responsibilities

Solid Solutions Applications Engineers go the extra mile to:

  • Provide proactive advice and exceptional customer service to our customers in a wide range of industries
  • Understand the needs of customers and, working with our extensive Technical Support team, develop solutions to design and engineering problems

Typical Activities Include:

  • Troubleshooting and solving customers’ problems on the Technical Support Desk
  • Delivering classroom and virtual Certified SOLIDWORKS Training Courses
  • Travel to customer sites to engage in problem solving and hands-on help
  • Undertaking consultancy work to provide customers with solutions to design, simulation and other engineering challenges
  • Creating on-line content such as Blogs, Videos, Technical Documents and Webcasts

 

Your Experience / Skills

  • A suitable higher level qualification in Mechanical Engineering, Product Design or another relevant technical field
  • CAD experience is essential and experience of using SOLIDWORKS is a distinct advantage
  • A strong customer focus, with effective communication and presentation skills
  • Team working in multi-disciplinary teams
  • Ability to develop customer relationships, to understand their needs and translate those needs into solutions that deliver real business benefits
  • Problem solving and initiative
  • A keen appetite to learn
  • Industry experience (including student placements) is preferred but not essential

 

The Company

     

Solid Solutions Group is a great place to work. Despite having over 190 employees nationwide we retain the energy and enthusiasm usually associated with younger, smaller companies. Ideas are encouraged, voices are heard and efforts are directly translated into business successes. The sense of community also extends outside work hours with some great social events.

We are proud to be one of 75 Best Companies to Work for in the Midlands in 2019. This award comes as a result of our employee satisfaction survey.

Discover more about Solid Solutions Group on our Careers pages. 

Locations

Qualification:
HND/Degree level

Salary Range:
£28,000-£35,000

Placement Type:
Permanent

If you are interested in applying for this job or would like to find out more, please send CV along with introductory email identifying this position to the contact details below:

Contact Recruitment
Helen Scares

Contact Us by Email
recruitment@solidsolutions.co.uk

Contact Us by Phone
01926 333777

Top