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Why will SOLIDWORKS not launch after I have applied Windows Update KB3097877?

Tuesday November 17, 2015 at 9:51am

Why will SOLIDWORKS not launch after I have applied Windows Update KB3097877?

A problem has been identified with Windows Update KB3097877. After installing this update SOLIDWORKS can fail to launch.  

A newer version of this specific Windows Update has now been released to resolve this issue. If your computer shows symptoms of crashing during launch after applying this Windows update, please follow these steps to resolve the problem:  

  1. Uninstall the original Windows Update KB3097877
  2. Download the newer version of the update from the Microsoft download site here
  3. Install the new version of the Update

by Wayne Marshall

Customer Support Manager

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