The SOLIDWORKS Customer Portal is locked to non-subscription supported
customers, sometimes if the serial number is not registered properly these
appear if you do have a maintained subscription.
SOLIDWORKS: How to Remove Padlocks from Customer Portal Account
View an interactive step by step guide below by pressing the play button below.
For the best experience view the guide full screen click here.
If you prefer the solution is outlined in text below.
1. Go to the SOLIDWORKS
Customer Portal site - (customerportal.SOLIDWORKS.com).
2. Select Register my Products.
3. Enter your SOLIDWORKS
Serial Number and select
Your Account should now
be open to all features
If there are padlocks still present, please
call us on 01926 333 777 or take a
screenshot and send us the serial number
used to firstname.lastname@example.org