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tech support blogs Posts

Tims 10 Top Tips
Wednesday May 24, 2017 at 9:47am

Applications Engineer Tim Johnson presents 'Tim's 10 Top Tips'.

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Most Common Technical Support Calls Solved
Tuesday May 23, 2017 at 11:49am

Applications Engineer Tim Johnson presents 'Most Common Technical Support Calls Solved'.

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Getting the most out of Technical Support
Wednesday April 26, 2017 at 4:23pm

Applications Engineer Tom McHale, delivers this weeks afternoon webcast, explaining how you can get the most from your technical support'.

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Boundary Vs Loft
Wednesday April 26, 2017 at 2:32pm

Applications Engineer Tom McHale, delivers this weeks morning webcast on 'Boundary Vs Loft'.

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Converging Fillets
Thursday January 26, 2017 at 10:15am

Applications engineer Chris Green explores converging fillets in SOLIDWORKS in his latest blog post.

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SOLIDWORKS Visualize – Why Go Pro?
Monday December 19, 2016 at 3:36pm

Learn about the different Model Sets & the Formation Tool available within SOLIDWORKS Visualize Professional in this Blog.

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Meanwhile in the North Pole
Thursday December 15, 2016 at 9:58am

With all the joys and excitement, we often forget the hard work and long hours that go into the delivery of our Christmas gifts. With the help of SOLIDWORKS motion analysis, (available with SOLIDWORKS Premium) we can simulate the production line of Santa’s workshop and observe the elves at work.

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SOLIDWORKS Auto-recovery and Back up
Tuesday November 8, 2016 at 11:33am

SOLIDWORKS has two different methods to help you recover from an unexpected crash or loss of data, find out about these in this blog.

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Tech Support Blog: Why are my BOM Quantities Wrong
Thursday August 4, 2016 at 1:57pm

A support call cropped up this week which I thought was worth sharing in a blog post. Quite simply a customer was reviewing their Assembly Bill of Materials (BOM) and finding an incorrect value for the Quantity column against a certain part. Clearly this column should simply sum up the number of identical components found in the assembly and report the value- so how can this go wrong?The answer here is that you can, on a part by part basis, set the quantity to report a different custom property.....

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Tech Support Blog: Colour Hierarchy for Drawing An
Friday June 24, 2016 at 9:46am

After my previous blog regarding setting drawing standards to adhere to document and layer preferences, another support call came in last week with respect to colour not displaying with drawing annotations. Basically despite a defined layer being applied to the dimension, a different colour was showing through. The reason behind this is that there is a hierarchy in a drawing sheet which can allow colours to be applied in one of three ways- below each of these are discussed.1- System OptionsUnder....

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Tech Support Blog: How to Best Manage Installs and
Tuesday June 14, 2016 at 11:50am

On our help desk we get asked numerous times about best practice for managing service packs and installations. A new major version of SOLIDWORKS is released once per year in the Autumn and service packs are released every 8-10 weeks normally with five across a major version release cycle.With new enhancements added (i.e the addition of SOLIDWORKS Visualize with SP2 2016) and also stability and bug fixes, we would of course advise that all customers under the maintenance/subscription program stay....

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Tech Support Blog: Controlling Layers for Specific
Thursday June 9, 2016 at 2:50pm

Many SOLIDWORKS users still maintain layers in 2D drawings and there are a number of settings to allow you to control which type of annotations can take on layer properties such as line colour and font styles. Much of this can be setup at a template level, but following a support call this week, there is one key thing to bare in mind if you want this to work successfully.So firstly you have to create your layers- this can only be done via the "Line Format" or "Layer" toolbars, so ensure you acti....

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SOLIDWORKS on a Mac
Tuesday April 19, 2016 at 11:50am

We are often asked if it is possible to run SOLIDWORKS on a Mac computer – the answer is YES you can! We know quite a few users running SOLIDWORKS successfully on a Mac however it isn’t supported by SOLIDWORKS.

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