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SOLIDWORKS Elite Specialists

Extended Subscription Services (ESS)

Extended Subscription Services builds upon Standard Subscription Services to provide you with additional resources, improve access and customised processes that meet the toughest business and design challenges.

Empower your designers and engineers to work more efficiently and productively

If your company has design or engineering processes, or employees mission-critical designs where time-to-market is crucial, Extended Subscription Services is the ideal solution. Working together, Dassault Systems, SOLIDWORKS Corp and your Value Added Reseller (VAR) provide support services that empower your designers and engineers to work more efficiently and productively, helping your company to maintain a competitive edge. With DS SOLIDWORKS Extended Subscription Services, you gain a wealth of added features, including:

  • Designated Technical Support Engineer at your VAR
  • Designated DS SOLIDWORKS Technical Support Account Manager
  • Rapid response to issues
  • Live 24/5 technical support
  • Technical Account Manager to coordinate global projects
  • SOLIDWORKS and SOLIDWORKS Enterprise PDM (EPDM) migration planing
  • Data testing for worry free upgrading
  • Insight and influence into product direction
  • Free online CSWA/CSWP certification
  • DS SOLIDWORKS Executive sponsorship
  • SOLIDWORKS World VIP Tickets

The ESS program was created as a higher level service offering for larger accounts. There is a minimum seat requirement to participate in this program.

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