Troubleshooting & Common Issues
Stuck? Let’s Get You Moving Again.
Technical hurdles are part of the process, but they shouldn’t slow you down for long. We’ve compiled the most frequent challenges reported to our support desk with the fastest way to solve them.
The "Quick Fix" Checklist
Before diving into deep troubleshooting, try these three steps which resolve 60% of reported issues:
Performance & Graphics
Installation & Licensing
Data Management (PDM & Cloud)
Hardware & System Requirements
What are the Best File Formats to Export from SOLIDWORKS?
SOLIDWORKS can import and export a variety of file formats to allow you to work collaboratively with…
SOLIDWORKS Pre-Requisites: 10 Things to Do Before Upgrading to SOLIDWORKS 2026
Packed full of great new features, SOLIDWORKS 2026 is now available to download and install. Make sure your system meets the pre-requisite criteria for installing SOLIDWORKS with these 10 things to do before upgrading to SOLIDWORKS 2026.
Advanced Assemblies: What are Envelopes in SOLIDWORKS and when to use them?
Discover how this ‘unknown’ feature of SOLIDWORKS can help boost performance when working on complex assemblies.
A Part Inside a Part? The Basics of Master Modelling in SOLIDWORKS
Learn more about the master modelling technique, used to create references to existing parts to ensure adequate fit.
How to Back Up Your SOLIDWORKS Electrical Schematics Data with the Environment Archiver
Back up your SOLIDWORKS Electrical data automatically using the Environment Archiver, ensuring a reliable restore point for all critical project data.
SOLIDWORKS Certification Exams: What’s Covered & How Do You Take Them?
Assess your SOLIDWORKS skills, boost your confidence, and enhance the value of your CV with SOLIDWORKS Certification Exams.
How to Fix “A Sharing Violation Occurred while Accessing an Unnamed File” in SOLIDWORKS Simulation
‘A sharing violation occurred while accessing an unnamed file’ is an error which you might see when using SOLIDWORKS Simulation, here is how to avoid it.
How to Create an Exploded View in SOLIDWORKS | Beginner Tutorial
Learn how to create an exploded view of an assembly in SOLIDWORKS with this beginner-friendly tutorial.
SOLIDWORKS Support: How to Access Your Account and Raise a Support Ticket
Find information about how to check your SOLIDWORKS subscription status, change your account details, and raise new support tickets through your MySolidSolutions account.
How to Simulate Welding with MSC Marc
Discover how MSC Marc can simulate welding to help you make informed design decisions.
How to Add Virtual Sharps in SOLIDWORKS
Boost your SOLIDWORKS sketching speed with this helpful tip!
How to Download and Install SOLIDWORKS 2025
The following guide takes you through the process of cleanly installing SOLIDWORKS 2025.