Getting The Most Of My Trial

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Frequently Asked Questions
How should I get started with the online trial?

Please watch our videos “SOLIDWORKS Online Trial – Getting Started” and "User Interface and Basic Controls" to get a quick understanding of how to start using the trial and then make use of the resources on this page. The resources include video walkthroughs, interactive step by step guides and links to helpful playlists.

These short videos are subtitled so they can be viewed with or without sound.

How can I get help?

We have made various resources available on this page to help you get started using your trial. Within the trial you will also find SOLIDWORKS has extensive help documentation. Virtually every command in SOLIDWORKS has tool tips that explain its function and a button that you can click to learn more. If you have technical issues with your trial then please get in touch with our support team using these details.

U.K. Phone: 01926 333777

Ireland Phone: 01 297 4440

Email: support@solidsolutions.co.uk

How do I upload files?

Files can be uploaded from your local machine to the Home Folder within the online trial.

1. Access My Files using the command from the toolbar in the upper left corner and open the Home folder.

2. Choose Upload Files

How do I download files?

Files can be downloaded to your local machine from the Home Folder within the online trial.

1. Save files you wish to download into the Home Folder from inside SOLIDWORKS .

2. Access My Files using the command from the toolbar in the upper left corner and open the Home Folder.

3. Select a file and choose Download.

How do I download files?

Files can be downloaded to your local machine from the Home Folder within the online trial.

1. Save files you wish to download into the Home Folder from inside SOLIDWORKS .

2. Access My Files using the command from the toolbar in the upper left corner and open the Home Folder.

3. Select a file and choose Download.

What browser should I use?

The online trial works well with most common browsers provide they are compatible with HTML5. We’d recommend using the latest versions of Google Chrome, Mozilla Firefox, or Microsoft Edge as these are the browsers we have used most with the online trial.

How do I save my progress?

Any files you save within your Home Folder will be kept between sessions of your online trial, other files will not be kept. You can also download files from your Home folder if you want to keep a local copy.

My session has expired, how can I start working again?

A session can expire if the maximum duration is exceeded or if you are inactive for more than 10 minutes. Following the expiration, you will have 10 minutes to reconnect to your session. If you connect after this then you will be given a new session and any unsaved work will be lost.

If I get disconnected while working, will I lose my work?

If for any reason you get disconnected, the platform will preserve your session for 10 minutes. After 10 minutes, you will be given a new instance and any unsaved work will be lost. Please save your files regularly to your Home Folder.

I have further questions, who can I ask?

If you have further questions then please get in touch with our support team or review some additional Online Trial FAQs from SOLIDWORKS.

Support Details

U.K. Phone: 01926 333777

Ireland Phone: 01 297 4440

Email: support@solidsolutions.co.uk

User Interface and Basics – Video Explanation
Even though SOLIDWORKS is simple to learn it’s best not to jump in blind. This three minute video will introduce you to the main areas of the interface along with the basic controls, and is a must watch for anyone that’s new to SOLIDWORKS.
Holmatro Rod End – Interactive Virtual Walkthrough

Follow this beginner's guide to learn how to create this simple Rod End part. After creating the part you'll be shown how to create an engineering drawing and be introduced to the basics of virtual testing. This interactive virtual walkthrough runs in a browser and will guide you through every step required. You can follow along with each click or step through the tutorial using the left and right arrow keys.

Tripod Lamp – Interactive Virtual Walkthrough

Follow this beginner's guide to learn how to create this Tripod Lamp assembly. After creating one of the legs you'll be shown how start an assembly, create a pattern and position the rest of the components. This interactive virtual walkthrough runs in a browser and will guide you through every step required. You can follow along with each click or step through the tutorial using the left and right arrow keys.

Adding your Company Logo – Video Walkthrough

It’s a common requirement to place a company logo onto a model or drawing sheet. This video will quickly show you how to do both. This video also references a guide on how to import pictures to use as a guide when creating features, check it out here.

Appearances and Rendering – Video Walkthrough

Adding appearances to your models helps bring them to life and make your designs easier to understand. If you need to take it a step further then SOLIDWORKS Visualize can help you to create stunning visual assets for your business. This video will guide you through the basics of adding appearances and creating your first render.

SOLIDWORKS Basics - Video Playlist

Looking to learn more? Check out this video playlist for some more in depth looks at various topics.

Quick Tips - Video Playlist

There are loads of time savings techniques to discover in SOLIDWORKS. If you’ve only got a few minutes and you want to learn something new then this playlist is right for you.

Should I choose Standard, Professional or Premium?

What can you do in SOLIDWORKS Premium that you can't in Standard? The video above explains exactly this, giving you a better understanding on which version is suited to your needs.

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