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SOLIDWORKS Elite Specialists

Certified SOLIDWORKS Training - Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Simulation Training
The trainer had excellent knowledge of the platform and was able to talk through my specific requirements of the Simulation package.
Sheet Metal Training
Understood the speed and limitations of the people in the group and adapted accordingly!
Simulation Training
Very good teaching style, everything was taught at a good pace with brilliant detail. Julie knew the course inside out.
PDM Professional Training
The trainer (Tom) went at a very reasonable pace and ensured that everyone had understood each topic despite a fairly large group, but was able to cover all of the information in the book within the 3 days of the course, and still had additional time for asking questions and fixing issues at the end. He also tailored certain areas of the course to relate to what people were attending the course for (eg. migrating from Workgroup) and went into additional detail on areas which were unclear.

The course itself was well structured and I felt confident at the end of it that I had understood how the PDM system fits together and how it is built up from all of the individual components, offering a large degree of customisation and functionality.
Drawings Training
Ruddy, ****** good actually.
PDM Professional Training
Very well run course & ample information about options no covered in the course
Advanced Part Modelling Training
Yet another extremely informative course with the usual Solidsolutions professional delivery!
Essentials Training
The content of the course is spectacular, very comprehensive and useful. However, four days to tackle the syllabus is not enough time to digest such amount of concepts. The last two days of the course the trainer rushed to complete the programme which make I did not enjoy that part of the course.

Thank you,
Juan
Feedback Response: Hi, and thanks for this feedback.
I will spend some time with the instructor who taught your class and talk about employing different time management techniques to better distribute the course content throughout the day and to use breaks appropriately to give attendees time to digest the information presented. However, I think your feedback is as much in relation to the course content itself, specifically that the number of concepts covered was too intensive. 
Balancing the content is actually something we spend a great deal of time thinking about on this particular course. We find the feedback can be wildly varied going from 'too much content' to 'too basic, not enough content'. We hope we have found a balanced middle ground but we will continue to work on this content, always trying to improve it. It’s a regular item at our training team meetings so your feedback here is genuinely appreciated and will be considered as we move forwards.
I'll write to you directly in the next few moments but may I also suggest that should you wish to recap any of the topics presented on the course your likely to find a lot of relevant and useful content within the My.SSM section of our website. If you struggle to find relevant content please don't hesitate to get in touch with us so we can help you out.
Kind Regards,
Peter Harkness | Training Manager
Drawings Training
Chris gave clear instructions, made sure that everyone was keeping up and took the time to answer any questions.
Essentials Training
Very informative course easy to follow and understand. Finished knowing a far amount from the beging not knowing anythink.
Assembly Modelling Training
Overall good. Maybe a bit rushed towards the end of the second day but wasn't helped with people turning up late.
Essentials Training
Michael was patient and helpful.
Essentials Training
Very clear and concise with instructions and explanations. Helpful with specific company related topics.
Weldments Training
Professional trainer with clear knowledge of the software. Jassim was patient and allowed me to work through the steps at my pace, and also pointed out a few handy shortcut tips and tricks.
Would definitely recommend.
Essentials Training
Course trainer was excellent, content could deal more with drawings, a bit of sheet metal could also be covered, I know that this is taught in a different module but would be nice to see some of the sheet metal design examples.
Certification day
As always, helpful staff, supportive trainers.
Simulation Premium - Dynamics Training
Very knowledgeable on the subject matter.
Course was rushed in the pm and we weren't able to complete al the tasks and lessons.
Essentials Training
An outstanding trainer with a natural ability to adapt to the range of learners at the session. An impressive knowledge of the software with the ability to answer questions with speed and authority. An excellent 4 day essentials course, highly recommended for anyone wishing to grasp the fundamentals of SOLIDWORKS. Just need to practice now!
Certification day
Very helpful. Got the job done in the end.
Essentials Training
The course ran at the speed of the most able students and left others behind.
There was no time to take notes as we went along because if you did you didn't keep up with the fast pace of the Lesson.
As this was supposed to be the "Essentials" course I felt it was aimed more at the Intermediate level as I struggled to keep up.
Simulation Professional Training
Excellent and very knowledgeable trainer who was very pleasant and friendly.
Essentials Training
The trainer was very good and he was incredibly helpful as well as friendly which meant asking questions to get a better understanding was really easy
Advanced Part Modelling Training
Good pace of training.
Surface Modelling Training
Time management wasn't great. We had to rush the last few chapters and skip quite a few really good things from the last sections.
Feedback Response: Hi,
Thanks for leaving this feedback for us. I will discuss with your instructor what they could have done to better manage the course content. I'll contact you directly as I am keen to ensure that you don't feel that your learning experience has been compromised. Admittedly it is a busy course, full of content, and there is one lesson we tend not to teach as standard because of its duration, also many of the skills in it are Assembly based. We also try to make our courses interactive and engaging but I like your ideas below thanks for leaving them, we are always keen to listen to our customers comments and use these to improve our services.
Kind Regards,
Peter Harkness | Training Manager
Essentials Training
The course trainer was excellent, very knowledgeable, helpful and approachable.
Essentials Training
TUTOR WAS VERY HELPFUL WITH A FANTASTIC KNOWLEDGE OF PRODUCT. VERY PATIENT WITH US THAT STRUGGLED AT FIRST
Simulation Training
Excellent course and very well taught by Fin our trainer.
Advanced Part Modelling Training
Efficient teaching, willing to answer and help for our inquiries
Mould Design Training
Fully knowledgeable trainer, every thing well explained, each lesson and study case were given enough time.
Assembly Modelling Training
Excellent training course once again. Keep up the good work!
Flow Simulation Training
Our training instructor Fin is very good with teaching the SOLIDWORKS Flow Simulation training course. I am pleased with his skills and knowledge in this special technical area. I felt interested and kept concentration through the two day course. Now I am quite confident in using this premium simulation package.
Weldments Training
A well paced course, that covered everything well
Essentials Training
Whereas the course trainer was excellent, the pace of the course was a little slow. Improved differentiation would help in the course design so that it doesn't have to follow the speed of the slowest
Sheet Metal Training
very helpful, calm and encouraging
Visualize Standard Training
I think what could have been a really interesting course felt quite mundane, felt like a very long day, but I did already have most of the skills that were being demonstrated, so that was probably the reason. That being said, the trainer was very knowledgeable and I did learn things that I didn't know.
Feedback Response: Service rating : Thanks for taking the time to leave us some feedback. I guess it is tricky pitching the level of this course as it is introductory, but with content already available online, you may, as you say arrive with a lot of prior knowledge which can make it seem slow going. I guess it may be a difficult question to ask, but what sort of thing would you think could add more interest to the course- was it the example models being used, something missing in the content?
Any feedback would be appreciated as this is a course we have created ourselves so is open to modifications.
Thanks
Adam Hartles
Senior Applications Engineer

Product : Thanks for taking the time to leave us some feedback. I guess it is tricky pitching the level of this course as it is introductory, but with content already available online, you may, as you say arrive with a lot of prior knowledge which can make it seem slow going. I guess it may be a difficult question to ask, but what sort of thing would you think could add more interest to the course- was it the example models being used, something missing in the content?Any feedback would be appreciated as this is a course we have created ourselves so is open to modifications.

Thanks
Adam Hartles
Senior Applications Engineer
Assembly Modelling Training
Very capable and patient trainer who has a lot of content to cover in a short time.
Essentials Training
Very patient and a good communicator with good interpersonal skills
Simulation Fundamentals Training
very knowledgeable, and had a great understanding of the course.
Advanced Part Modelling Training
Owen had the patience of a saint. Had to rush through the last lesson due to one member of the group not quite getting to grips with the basic elements of Solid Works which slowed things down a lot but Owen tried to keep the course moving forward whilst helping the chap who was struggling with it. Owen encouraged us to look into the certification days too which I will! A really helpful few days and will go back to the exercises that we brushed past.
Surface Modelling Training
Great trainer,use of on screen pointer very useful visual aid
PhotoView 360 Training
Gave a good overview of the topic and was able to answer all of my questions
Advanced Part Modelling Training
Chris was really knowledgeable about the software and was in a good position to help on any issues that anyone within the group came across. He was personable and approachable on any issue at all.
Essentials Training
Rory is a great teacher - great pedagogy skills.
Essentials Training
The training session was very informative and the tutor was very knowledgeable of the SOLIDWORKS software. It was paced very well and the materials provided were very useful.
Essentials Training
Great training. Training was delivered at a pace we could all cope with. Plenty of individual support.
Advanced Part Modelling Training
great training facility and brilliant lecturers/tech support
Essentials Training
Excellent training delivered by Tom McHale. The pace suited the range of attendees perfectly over the 4 days and Tom made swift progress through the material but we never felt rushed. He always went the extra mile to explain any questions or go over things again if needed to reinforce the learning. Thank you
Essentials Training
Good at explaining the material and he was happy to answer a bunch of questions about stuff that was not on the course.

He was also happy to change the course order to accommodate me having to leave early.
Essentials Training
A really helpful experience! I was a SOLIDWORKS novice at the start of the course having only opened the programme a handful of times prior. The course tutor (Adam) was brilliant! clearly and patiently explaining the exercises through the essentials training guide. I have come away with a good understanding and good practice to steer my learning and progression in design the right way. Many Thanks
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