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SOLIDWORKS Elite Specialists

Certified SOLIDWORKS Training - Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Inspection
Service Rating : Very knowledgeable, keen to help and interact.
Product : Excellent. Having the software prior to the course to play around with it was advantageous as well
Essentials Training
Service Rating : Well planned and well presented.
Product : Very informative, I have used SOLIDWORKS for few years but still learnt a lot.
Essentials Training
Willing to help, clear and understands that there is never a daft question!
Visualize Standard Training
Service Rating : Very knowledgeable on the subject being taught and very personable.
Product : Quite expensive for what it is
Feedback Response: Hi. I'm sorry to hear this comment from you and will be in touch to discuss where you feel the event was lacking given the value placed upon it. Thank you for your feedback as I very much appreciate any comments that may help to improve our service offering. I had always believed that when compared to other classroom based training classes (in our own industry and in others) our price point was quite fair, often undercutting the competition. I wont speculate though on what could be the motivation for your feelings towards the event, and look forward to discussing this with you further via email. Kind Regards, Peter Harkness - Training Manager.
Essentials Training
Really enjoyed the course. Premises was good and trainer very capable.
Assembly Modelling Training
Excellent trainer made sure we were all up to speed and assisted as required.
Inspection
Trainer was very knowledgable. Course was well prepared & fairly easy to follow.
Simulation Training
Very nice training and good teacher.
Assembly Modelling Training
Service Rating : Good instruction, delivered the course well.
Product : Training was delivered at a good pace. Classroom environment was comfortable.
Essentials Training
Service Rating : Good knowledge of the software and managed the pace well for the different students on the course. Sometimes was a bit unclear about why we were doing steps in case studies but this might be more to do with the course material.
Product : Lots of good content. Having had a fair amount of experience of other CAD packages the pace was fairly slow but that allowed for a lot of interesting details to be included in each lesson. Definitely worth attending even if you feel you could teach yourself.
Assembly Modelling Training
Service Rating : Great friendly and knowledgable trainer.
Product : Good training course at a great location.
Essentials Training
Very good course.
Advanced Part Modelling Training
Service Rating : Well paced, detailed, Questions answered. Highly recommended
Product : Highly recommended - questions answered
Advanced Part Modelling Training
Service Rating : Efficient and clear in presenting what was needed. Took time to explain any problems encountered
Product : Completely suitable for what was needed.
Flow Simulation Training
Excellent course delivery well explained
Essentials Training
Good course well taught
SolidCAM (CNC) 2.5 Training
The coach clearly explaining to the issues discussed.
Mould Design Training
Service Rating : Great service as usual. Rory is an enthusiastic trainer with a great pace. He repeats without being boring, and this means that things actually stick , for me anyway.

Thanks again, look forward to the next.
Product : Brought as part of the passport on Black Friday deal, so excellent value.
Electrical Schematics Training
Service Rating : Our course trainer Gordon Stewart was helpful and knowledgeable.
Product : The course was rich in information and really helped me make sense of SOLIDWORKS Electrical. I now need practice to fully internalise.
Essentials Training
Service Rating : Good well paced course, Chris was knowledgeable and quick to help when needed.
Product : Good location and nice lunch.
Pipe and Tube Routing Training
Service Rating : Very knowledgeable and friendly
Product : Excellent tuition and advice
Essentials Training
Service Rating : Delayed start waiting for late comers, 90% waiting for 10% that never showed up. Although I discarded my own used plate etc.. I was surprised the group were pulled up about leaving our table untidy at lunch - this is certainly not something that needed to be passed on to delegates, trainers should ensure area left tidy.
Software was not up to date with the trainers (Ben). this caused some problems following his lead. Seemed inconvenience if asked to go back a step. Ignorant staff (receptionist and passing other staff in area).
Product : Not worth the money. Also at this price you should supply a good quality certificate.
Feedback Response: Hi, and thanks for leaving your feedback. On the morning of the course your referring to we had a couple of cancellations where we were not notified in advance. We usually try to give attendees 15 minutes tolerance on the start time on the first day as we appreciate some people make significant journeys in order to join the course. Particularly on Essentials where customers are likely to be visiting our offices for the first time. On this occasion the instructor began as soon as I had managed to contact the late delegates to confirm that they were not just outside and about to come in. I'm sorry if you felt this delayed the start time beyond an acceptable point but we endeavour to deal with 'no-shows' as quickly as possible. Regarding the lunchtime arrangements I wholeheartedly agree that we should never pass logistical information regarding anything to do with the facilities to our delegates, we strive to provide a seamless training experience and I apologise for this. Also, it is our policy that trainers use the same version of the software as is being trained and that the software is set to a state where by it is identical to a factory fresh installation and again, I offer my sincere apologies for this. I will discuss this with the instructor who lead the event and I will contact you today to follow this up with you directly. Thanks Peter Harkness - Training Manager
Essentials Training
Ben was a good trainer, was very knowledgeable and very helpful
Advanced Part Modelling Training
Service Rating : No problems here
Product : Very good course, well structured and presented
Certification day
Service Rating : I went to SolidSolutions for a SOLIDWORKS Certification, Environment and support engineers were very helpful and willing. The experience was excellent and I would definitely repeat.
Product : Alaways helpful and willing, if the support engineer cannot fix your problem on the moment he will refer the issue to another expert and your solution will be with you with in a day.
Essentials Training
Very professionally delivered
Simulation Training
Service Rating : Great support, fully understood the software and available to answer multitude of questions.
Product : Goo d course, giving broad understand of simulation software.
Certification day
FInn and Richard have an excellent theoretical knowledge of SOLIDWORKS
Certification day
Service Rating : Chris was most helpful and knowledgeable on SOLIDWORKS.
It was nice that he had previous experience in Product Design, and I enjoyed chatting with him on the subject after completing the modules.
I would not hesitate to attend further training/exam courses with him in the future.
Product : Definitely a challenge, especially with the time restraints, but very rewarding!
Essentials Training
Service Rating : Very knowledgeable and patient.
Product : There was a lot of content but the pace was just about right. We followed what the trainer was doing on a projector screen on our own PC's and then completed exercises individually at the end of each task. The trainer was on hand during the exercises to help out if we got stuck.
SolidCAM 4-Axis Simultaneous
Service Rating : Spot in trainer
Product : Very informative.progression from previous modules
Essentials Training
Service Rating : I found Chris easy going and very knowledgeable about SOLIDWORKS. Chris was also very helpful in assisting as and when required.
Product : I found the course very helpful and for the most part it was covered at a pace where you could keep up which for me I prefer as I believe you can retain what you have learned more easily.
Essentials Training
patient and helpful
Essentials Training
Service Rating : Both helpful and knowledgeable
Product : If i have any comment to make it would be that there is too much information to process and capture in the four days. Left think that I wouldn't remember it all.
Sheet Metal Training
relaxed well paced course well explained
Essentials Training
Service Rating : Very professional trainer and quite experienced despite the young age.
Product : It has been very useful and uncovered the most of the tricky aspects of the software.
Weldments Training
Service Rating : Very helpful
Product : The pace was painfully slow because of there being such a wide range of experience on the course. (Not the trainer's fault.) I ran out of exercises to do a couple of times while other people were still on the first one.
Essentials Training
good course but a lot of information to take in, personally think it would be better if it was split up into two courses
Essentials Training
Very good training,excellent grounding to the software concisely delivered.
Electrical Routing Training
Service Rating : Excellent trainer with good communication and presentation skills.
Product : great course as always from solidsolutions.
Essentials Training
I found the course very useful. It was well paced with a lot of information. I look forward to the other sessions.
Electrical Routing Training
Service Rating : Very good at explaining and really prepared to answer questions the best way possible which satisfies customers.
Product : The training course is easy to follow and supportive,and I think is designed based on customer's experience and feedback.
Essentials Training
Very helpful, the pace the tutor presented the course allowed every age group in the room to understand the current task and he was efficient with moving the course along so everything was easily covered within the four days. There were also plenty of exercises for those who read ahead.
Essentials Training
Service Rating : Coarse was well laid out and tutors were had a great level of knowledge. I had never used SOLIDWORKS before this coarse but left more than happy with what I'd learnt
Product : Great opening coarse for SOLIDWORKS I had never used before but left with a large range of basic skills in many aspects of SOLIDWORKS
PhotoView 360 Training
Service Rating : Oliver was great. Really knew what he was teaching.
Product : Very well structured course, and good documentation.
Essentials Training
Benjamin
Drawings Training
Attentive, patient and knowledgeable. Able to elaborate on details for specific usage of the software.
Assembly Modelling Training
Very Helpful and Through
Essentials Training
Service Rating : Well constructed and informative course
Product : Very good course, well constructed and clearly explained by Rod.
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