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With over 35 years of experience, the TriMech Group offers a comprehensive range of design, engineering, staffing and manufacturing solutions backed by experience and expertise that is unrivalled in the industry. The TriMech Group's solutions are delivered by the divisions and brands shown here, use the links above to visit the group's websites and learn more.
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SOLIDWORKS Technical Support

Customer Feedback

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Review Date
Rating
Product
Review Details
Support
Very competent
Support
Really quick, professional.
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Support
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Very helpful
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Support engineers ensured that a solution was reached. One of the support engineers also done a check themselves on a separate assembly which was great help.
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As always the Solid Solutions help desk support people are on the ball, Lewis was extremely helpful and explained why I thought it was not saving my input preferences.
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Very detailed instructions to help me resolve my issue.
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Support
Great staff!
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Via email which was concise and solved my problem
Support
The support crew are very knowledgeable in their field, and are so helpful. I have been in need of there help a few times and each time they have sorted my issues in a very short period of time. They are friendly and helpful, which is all I can ask for.
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Support
Very Knowledgeable Knew exactly where I went wrong, fixed my problem no worries.
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Support
Personable and helpful.
Support
Great service and an indepth communication complete with video to assist.
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Helpful
Support
He was very calm and polite, asking me questions to understand my issue and tried a few things himself before he took me through the solution :)
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Clear and polite in their instruction
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Rapid replies with clear explanations and possible solutions.
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Quick support
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everyone good
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Support
Excellent understanding of the topic and provided feedback in a visual way with videos and images.
Support
Very friendly and had no problem in solving the issue to hand.
Support
HAS ALWAYS BEEN ABLE TO HELP AND ANSWER ALL QUESTIONS IN AN EXPERT AND FRIENDLY MANNER.
Support
Obviously knows the subject. How this is possible I don't know, but I'm very glad that I can hold my hand up and have my question answered like this.
Support
Very prompt and useful response by the support engineers. His guidance was able to solve our problem.
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Faultless performance by the assigned support engineer.
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quick solution that worked
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Support

 Solid Solutions | Trimech Group

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