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SOLIDWORKS Elite Specialists

Cambridgeshire/ East Anglia - Customer Feedback

"We have a great team, a lot of motivation and we continue to invest in training and systems to ensure we provide the best level of support possible."
Alan Sampson - Managing Director

This is easy for us to say but what do our customers think? Below is a selection of unedited comments from our SOLIDWORKS customers based in East Anglia. You can also read more in-depth SOLIDWORKS case studies to find out what our customers think to SOLIDWORKS and Solid Solutions..

East Anglia

"Since purchasing SOLIDWORKS, from Solid Solutions, this year we have received excellent support whenever needed. The ease and flexibility of the purchase through to technical support has made it a pleasure to deal with Solid Solutions. Being our first foray into 3D design the training package has been a big help in getting us going, with the tutors knowledgeable, approachable and professional.

The amount of courses running gives us the flexibility to fit them in around our schedule, rather than compromise our workload.

The after sales service has also been good with a personal touch, and regular phone calls or visits to check if we’re getting on ok.

Overall I would thoroughly recommend Solid Solutions to anybody looking to make the move to 3D."

Matthew Alexander, Gardline Geosciences Ltd

 

"We have been working with Solid Solutions for the initial implementation and integration of SOLIDWORKS into our business. In all my dealings with Solid Solutions they have been attentive, responsive and flexible to our specific set of needs and constraints. I fully expect Solid Solutions to continue to provide a high quality and responsive service for the ongoing support and management of SOLIDWORKS as a key design tool for us. I would happily recommend Solid Solutions to anyone looking to implement or support SOLIDWORKS.

Keith Marshall, Cambridge Medical Robotics

 

"Excellent. Everything worked in the process from start to finish. From the initial phone call to sharing the screen and solving the issue. Can't think of anything to improve the process"

Peter Woodford, Webtec

 

"Solid Solutions have helped and guided the design department at RPC to develop from a small tentative beginning to embracing a whole range of “add-ons” that have improved the quality and effectiveness of our output.

From basic training, a fast and efficient help line, assistance with installations and networking, up to including us in developing future software enhancements, Solid Solutions have always been there for us.

I would have no hesitation in recommending Solid Solutions as a partner to anyone wanting to adopt SOLIDWORKS as their CAD platform."

Brian Lodge, RPC Containers

 

Brilliant. Very prompt in understanding the issues I was having. Gave explanation to the point where I understood myself"

Alex Prince, Sulzer Bootham Engineers

 

"Extremely helpful with clear instructions on how to resolve the issues faced. Good to have someone on screen in my CAD showing me how to solve the problem."

Paul Walker, iCandy

 

"Many promises and re-assurances were made to us by Solid Solutions about Solid Works. These included it’s widespread industry use, its intuitive interface, its flexibility, simplicity, its power to create complex models quickly, etc. I am delighted to say that every word was true.

The program does offer all these things but, just as importantly, the service from Solid Solutions is the best I have ever experienced, and the backup through the helpline is just fantastic!

Solid Solutions is staffed by RBullet supportive people who know their products completely, offer great training, and are consistently genuinely interested in ensuring the customer can get on and get the job done. My best purchase - maybe ever!"

Tim Dockerty, Specialist Vehicle Trading Ltd

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