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With over 35 years of experience, the TriMech Group offers a comprehensive range of design, engineering, staffing and manufacturing solutions backed by experience and expertise that is unrivalled in the industry. The TriMech Group's solutions are delivered by the divisions and brands shown here, use the links above to visit the group's websites and learn more.
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SOLIDWORKS

Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Sheet Metal Training
Joe was brilliant, he had a great teaching style, the course was well paced, he was very knowledgable and very patient, was very impressed
Support
Just...fantastically helpful and knowledgeable
DriveWorks Pro Essentials Training
Mould Design Training
Electrical Schematics Training
Support
unhelpful
SolidCAM (CNC) 3D High Speed Milling Training
I believe the knowledge of the trainer was lacking, and felt scripted. I have attended face to face courses and these are much better structured and are vastly more detailed.
Feedback Response: Service rating : Hello, thank you for taking the time to give feedback, I will pass on your comments to SolidCAM about the manual not being as detailed as the 2.5D and AFRM manual. I will also follow up over email | Lauren - Training Desk Manager
Product : -
Support
Gareth was very helpful when I needed technical support, he was very quick to response. He explained how he identified my issue to help me learn where I went wrong.
Support
Support
Support
Simulation Training
Charlotte was incredibly engaging, and made three, 7 hour days fly by.
She was professional and while adding little bits of levity throughout the course.
Any question specific to the course and slightly adjacent she was able to answer with extra information that was pertinent.
Support
Max was responsive, helpful, and polite. Obviously interested in our problem and finding a solution. Much appreciated.
Support
the best support and service I have ever received.
Support
Very polite and knowledgeable
Support
The support engineer was extremely helpful.
Simulation Training
Support
Weldments Training
Support
Support
Easy to understand and fast response
Support
The support engineer provided attentive, professional, and effective assistance throughout the process. They demonstrated strong technical knowledge, communicated clearly, and offered practical guidance that made resolving issues straightforward. Their friendly approach and timely responses created a positive experience. While additional proactive updates could further enhance support, their overall performance was reliable and efficient. The engineer showed genuine commitment to helping and delivered a high standard of customer service.
Support
took 3 weeks to get back to me
Feedback Response: Hi, thank you for taking the time to provide feedback here. We apologise for the long delay which was caused by a communication error at our end. I can see that we contacted you directly at the time to explain what happened and can confirm that since then steps have been taken to ensure this does not reoccur.

Many thanks
Ed Mellin
Customer Support Manager
Support
Support
My interaction with The Support engineer was via email. The support I received was very detailed and easy to follow and the solution worked well.
Surface Modelling Training
very nice people
Composer Training
Emily Quinn is extremely knowledgeable and was easily able to answer all of my questions during our two day course. I would highly recommend her to anyone wishing to further their understanding of Composer.
Essentials Training
Apart from the areas of the program did not seemed to be regularly accessed and when some bugs appeared it was great fun and definitely worth listening to.
Essentials Training
Electrical Schematics Training
friendly and knowledgeable
Essentials Training
Sam was an awesome tutor. his engagement, pace, support and communication was exceptional.
Essentials Training
Very friendly and knowledgeable. Would recommend.
Support
Simulation Training
Oliver was extremely knowledgeable and assisted everyone as much as possible, even where a question arose and the answer wasn't immediately clear, he came back the next day with as much detail as possible. Genuine, friendly trainer
Simulation Fundamentals Training
Certification Day
good
Support
Advanced Part Modelling Training
Alex was friendly, exceeding helpful, and explained everything very clearly.
Support
support engineer explained all the steps they were going through and was very patient.
Essentials Training
Ollie was very good, constantly checking we were understanding everything and able to help however he could
Visualize Standard Training
Advanced Part Modelling Training
Shane was a fantastic trainer. The pace he sets and the his way of explaining things made the course very worthwhile.
Advanced Part Modelling Training
Support
Martin, was very quick to respond with the information I required.
Support
All of the team are amazing
Pipe and Tube Routing Training
The trainer was very knowledgeable and helpful.
Support
It took a little while to get to the root cause, however it was success in the end
PDM Professional Training
I attended the three day PDM Professional Training Course at SolidSolutions Head Office in Leamington Spa. The course was excellent. As someone who has used PDM for several years I found the course contents to be very approachable and intuitive, whilst others on the course, who were new to PDM, were equally capable of understanding the material with support. Our instructor for the course was Caitlin. She was fantastic, delivering the material with a highly engaging no nonsense approach. Caitlin is extremely knowledgeable on PDM; not only being able to deliver the content of the training book but also applying the knowledge to our specific industries and niche applications. Over the three days we completed guided case studies and independent exercises, with Caitlin providing support to those who needed it as required. An enjoyable lunch was provided each day with a selection of sandwich and snack options. Tea, coffee, and a variety of soft drinks were available throughout the course, wi
Animations Training
The trainer was clear and showed great understanding in the topic.

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