SOLIDWORKS

Customer Feedback

Feefo logo
We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Support
He was very helpfull !!!!!!!!!!!!!!!!!!!!!!!
Composer Training
Great presentation and clear communication.
Support
He understood the problem and gave me confidence with his solution with his explanations.
Composer Training
The trainer was absolutely helpful, open to any questions at any time during the course, I really enjoyed the course.
Support
Issue was resolved remotely within minutes. Excellent service as always.
Electrical Routing Training
There were a few questions / queries raised by course attendees that had to be deferred until later, however overall he was very knowledgeable on the Wiring / Routing topic.
Essentials Training
Course was interesting and informative. Charlotte was patient and knowledgeable, and did a brilliant job of teaching.
Other staff were friendly.
Facilities are modern and the overall set up is excellent.
Essentials Training
Incredible training, would highly recommend the course, the tutor Saidee was incredible.

I look forward to the next course I do with Solid works.
Essentials Training
Very knowledgeable and professional
Delivery was well-paced
Explanations easily understandable
Support
Good communication and help in understanding some of the lesser used features of PDM Add-ins.
Advanced Part Modelling Training
Great training, very informative.
Advanced Part Modelling Training
Was a very good teacher with patience, understanding and attention to detail.
Sheet Metal Training
Really enjoyable Course, Brilliant training facility and excellent course Tutor.
Weldments Training
Very good trainer with extremely good knowledge of SOLIDWORKS.
Sheet Metal Training
Jack, the trainer was very helpful, making sure we were all following together & helping when necessary. Also assisted in some sheet metal design problems that I’ve had recently with an upcoming spiral project which I’m very grateful for.
PDM Standard
A great training course delivered professionally with all resources required.
Support
Extremely helpful
Support
Pleasant, helpful and resourceful.
Advanced Part Modelling Training
Great training and very patient
Support
always very helpful
Essentials Training
clearly explained everything at right level of detail
DraftSight Essentials Training
Gordon was very friendly, knew his material and took the time to explain it if we did not catch on right away. He was funny and made the very early morning/day go by quickly. i would highly recommend his training to anyone.
Advanced Part Modelling Training
The advanced modelling course is great, our instructor Tom, was knowledgeable and friendly. He delivered the course material with ease and although I believe quite new to the job was able to answer any and all questions we put on him. Good training on Solid Solutions part there.

I was lucky enough to be in a small group of just 3 and we were all able to finish the exercises with enough time to really get some extra knowledge and find out a bit more of how we could implement the training in our own real world/work based projects.

The course material itself is excellent, my only gripe is that because SOLIDWORKS is an American company it does feel weird to use inches in some of the exercises!
Support
Stephen Abbott
Electrical Schematics Training
Training was good and cleared all doubts.
Essentials Training
SOLIDWORKS Essentials. Excellent course and perfect presentation by the trainer. Perfect
Support
Still waiting for this. Dreadful.
Feedback Response: Hi, thank you for taking the time to provide feedback here and I'm sorry that you experienced a delay with your license. I understand that your account manager has since been in touch but if you are still experiencing any issues, please don't hesitate to get in touch with him or our support desk.
Many thanks
Ed Mellin
Support Desk Manager
Essentials Training
Our course trainer was Jack Nicholson. He had a lot of patience and came across in a clear friendly manner
How Jack kept his calm at times is a credit to him.
PDM Standard
PDM Standard training is not the most thrilling of topics at the best of times, So marc did a good job of keeping us engaged and learning, whilst in a virtual classroom. Only thing missing was the lunch and biscuits!
Advanced Part Modelling Training
Very good instruction and knowledge in wider SOLIDWORKS functionality.
Support
All query points were answered and the migration process was relatively straightforward and completed by myself.

SOLIDWORKS Network License transfer was fine

PDM Standard transfer was fine also, the directions from the support engineer was definitely beneficial

CustomTools transfer was fine also, although I did discover that a couple of simple registry edits made the client update much faster compared with having to re-install things.
Essentials Training
Everything was explained very clearly and nothing was too much trouble to be repeated or re-worded.
Essentials Training
Franklin is very knowledgeable and answered all questions from all individuals within our class. He was able to deliver the content very effectively.

The essentials course has a great amount of content to get anybody well on their way with SOLIDWORKS. Definitely recommended.
Support
Task was pre planned to ensure we were able to have a smooth installation. Support engineer was prepared and experienced in our requirements.
PDM Professional Training
Always good with these guys very helpful and there support is great.
Essentials Training
Jack was knowledgeable and helpful throughout.
Advanced Part Modelling Training
Nick explained all the content well and in good detail as well as at an appropriate pace for everyone.
Support
Quick and concise response
SolidCAM (CNC) 3D High Speed Milling Training
The trainer was very patient and polite especially as i had a slow PC, the course was not too intense as the 2.5D.
A good couple of days learning new skills along with what i had already been taught
Support
all gooood
Support
Support Engineer logged on remotely after supporting over email and had the licensing issue sorted within 5 minutes
Composer Training
Great! Everything was shown and explain very well, leaving me with lots of ideas with what I can do with composer, thank you Alan
Essentials Training
Get knowledge and experience in the software but the course length was a bit short.
Visualize Standard Training
Richard was a very professional and knowledgeable trainer. The short and long term benefits of undertaking the training face to face should become very apparent!
Essentials Training
Rory was very knowledgeable and patient with us all.
Essentials Training
All good. Course was run at a good pace with loads of time to ask questions and trainer was always able to answer concisely
Support
Solved my issue
Refresher
Jon was an excellent communicator and patient trainer who took his time to explain and demonstrate some aspects of SOLIDWORKS which I had never seen before. He was more than happy to stop if someone needed help and to repeat various steps to ensure that everyone was on the same page and completed the exercise or task. He also made himself available for a long time every day after the course ended to answer any questions or general queries that we had, even if they were not specifically part of the course content. Jon has a great knowledge of SOLIDWORKS and the course content and is easy to engage with. I would highly recommend Jon as a trainer and would not hesitate to attend a course with him again.
Support
great service

 Part of Solid Solutions Group

MENU
Top