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With over 35 years of experience, the TriMech Group offers a comprehensive range of design, engineering, staffing and manufacturing solutions backed by experience and expertise that is unrivalled in the industry. The TriMech Group's solutions are delivered by the divisions and brands shown here, use the links above to visit the group's websites and learn more.
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SOLIDWORKS

Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Visualize Standard Training
Leo was a great teacher, he always took extra care trying to help us understand every single step of the process. His being open to answer any question made the whole course feel easy to follow, as well as very detailed. Thank you!
Simulation Fundamentals Training
Really helpful and went into detail explaination
Support
She was amazing.
Support
Drawings Training
The instructor demonstrated excellent knowledge of SOLIDWORKS and provided clear explanations, making complex topics easy to understand. They were patient and ensured the group was following along and understood each procedure before progressing.
Support
Helpful and patient
Support
extremely helpful, answered all the questions
Support
Essentials Training
Essentials Training
Mia was the best trainer we could have had, she was kind and funny but also very supportive of our work and progress in the course. She made everything really easy to understand and was happy to go over previous topics if we got stuck or if we had issues with the exercises.
Assembly Modelling Training
Sometimes didn't come across as needed, but was always willing to go over an area again if required. Friendly and very knowledgeable.
Support
Support
Simply excellent, I can't fault their support engineers! All have been friendly and have shown excellent all round knowledge of Solidworks and they have had a lot of patience for me. Despite me thinking I've tried everything, they'll go to the next level and eventually, we'll have a solution to my problem.
Assembly Modelling Training
Sheet Metal Training
Joe was brilliant, he had a great teaching style, the course was well paced, he was very knowledgable and very patient, was very impressed
Support
Just...fantastically helpful and knowledgeable
DriveWorks Pro Essentials Training
Mould Design Training
Electrical Schematics Training
Support
unhelpful
Feedback Response: Hi, thank you for taking the time to provide feedback here. I am sorry that you were not satisfied by the responses to your query on this occasion. We have reopened the support case and will contact you directly to provide further information.
Many thanks
Ed Mellin
Customer Support Manager
SolidCAM (CNC) 3D High Speed Milling Training
I believe the knowledge of the trainer was lacking, and felt scripted. I have attended face to face courses and these are much better structured and are vastly more detailed.
Feedback Response: Service rating : Hello, thank you for taking the time to give feedback, I will pass on your comments to SolidCAM about the manual not being as detailed as the 2.5D and AFRM manual. I will also follow up over email | Lauren - Training Desk Manager
Product : -
Support
Gareth was very helpful when I needed technical support, he was very quick to response. He explained how he identified my issue to help me learn where I went wrong.
Support
Support
Support
Simulation Training
Charlotte was incredibly engaging, and made three, 7 hour days fly by.
She was professional and while adding little bits of levity throughout the course.
Any question specific to the course and slightly adjacent she was able to answer with extra information that was pertinent.
Support
Max was responsive, helpful, and polite. Obviously interested in our problem and finding a solution. Much appreciated.
Support
the best support and service I have ever received.
Support
Very polite and knowledgeable
Support
The support engineer was extremely helpful.
Simulation Training
Support
Weldments Training
Support
Support
Easy to understand and fast response
Support
The support engineer provided attentive, professional, and effective assistance throughout the process. They demonstrated strong technical knowledge, communicated clearly, and offered practical guidance that made resolving issues straightforward. Their friendly approach and timely responses created a positive experience. While additional proactive updates could further enhance support, their overall performance was reliable and efficient. The engineer showed genuine commitment to helping and delivered a high standard of customer service.
Support
took 3 weeks to get back to me
Feedback Response: Hi, thank you for taking the time to provide feedback here. We apologise for the long delay which was caused by a communication error at our end. I can see that we contacted you directly at the time to explain what happened and can confirm that since then steps have been taken to ensure this does not reoccur.

Many thanks
Ed Mellin
Customer Support Manager
Support
Support
My interaction with The Support engineer was via email. The support I received was very detailed and easy to follow and the solution worked well.
Surface Modelling Training
very nice people
Composer Training
Emily Quinn is extremely knowledgeable and was easily able to answer all of my questions during our two day course. I would highly recommend her to anyone wishing to further their understanding of Composer.
Essentials Training
Apart from the areas of the program did not seemed to be regularly accessed and when some bugs appeared it was great fun and definitely worth listening to.
Essentials Training
Electrical Schematics Training
friendly and knowledgeable
Essentials Training
Sam was an awesome tutor. his engagement, pace, support and communication was exceptional.
Essentials Training
Very friendly and knowledgeable. Would recommend.
Support
Simulation Training
Oliver was extremely knowledgeable and assisted everyone as much as possible, even where a question arose and the answer wasn't immediately clear, he came back the next day with as much detail as possible. Genuine, friendly trainer
Simulation Fundamentals Training

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