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The TriMech Group offers a comprehensive portfolio of engineering and design software, hardware, professional services, and support, to clients accross the globe. Use the links above to visit the group's websites and learn more.
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SOLIDWORKS

Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Support
QUick to respond, gave me the detail I needed to fix an issue where a Dispatch action could not connect to the SQL server
CAD Essentials for CAM Users Training
Well communicated and approachable
Support
Ryan was very helpful, did a great job clearly explaining the functions of 3DE, and has been excellent responding to and helping us resolve teething issues since
Using the 3DEXPERIENCE platform with Training
Very Knowledgeable
Delivery of the course was very good.
Overall, good experience.
CAD Essentials for CAM Users Training
Spoke clearly and was easy to understand. Faced the group whilst talking so I could lip read.
Support
Very prompt support - almost instantaneous and very informative in their explanation to make sure I understood what they were suggesting.
CAD Essentials for CAM Users Training
Done a great job delivering the course.
Electrical 3D Training
Very well presented with great engagement and support throughout. Feel much more confident moving forward with this tool.
Support
Very helpful and professional service.
Essentials Training
amazing course and Sam kirk was super helpful not only on the course but to people that wanted help outside of the course. this course has helped me outside of the training with things i have used many times already in my job role
Support
Helen, quick and easy
Essentials Training
My experience of the Solidworks Essentials course was fantastic. I went in with a very basic understanding of the software after playing around on it for a couple weeks and feel I learned a lot from the course. I would recommend the Essentials course to anyone new to Solidworks or anyone who has not had former training on the software as there is a lot to learn and use.

Phoebe was my trainer and she was fantastic. She was a very supportive and encouraging teacher. She took her time to make sure she was understood clearly by everyone in the class and encouraged questions, this encouragement of questions I believe benefited everyone as we learned more specific information about how we would utilise Solidworks' tools. Phoebe's use of humour made the leasons enjoyable and more memorable.

I look forward to learning more from any further courses I may take.
Support
very efficient time wise
Assembly Modelling Training
The right information dellivered and the right pace for me
Support
the issue is resolved.
Support
quick response was too helpful for me.
Support
I got the answer I needed very quickly.
Support
Expertise, knowledge and professionalism extended by support was excellent
Advanced Part Modelling Training
I had an incredibly rewarding experience during the SolidWorks training. I highly recommend it because the instructor was truly inspiring and engaging. Previously, I used to feel nervous about using the program and would procrastinate on any related work. However, the instructor made me feel at ease, and now I feel confident and enthusiastic about tackling any project. Being surrounded by their team of talented professionals, who are passionate about their work, left me feeling inspired. I'm grateful for the opportunity to have trained with them! So thank you!
Electrical 3D Training
The course was interesting and the support from our instructor was amazing- he did a great job - however there were technical issues for me which meant I was always asking for help and fell behind other people taking the course- this must have been frustrating for them as well as myself. The technical issues meant my computer had to be restarted 2 or 3 times and the last time I was kicked out and wasn't able to re entre the system. Not being able to keep up made me feel panicked which isn't constructive in a learning environment.
Feedback Response: Service rating : Good Morning,
I apologise that you had issues with ourt virtual setup on the day of the course. I will follow up over email with you to discuss further. Lauren – Training Development Manager

Product : -
Advanced Part Modelling Training
I took part in Advanced Part Modelling training in Chepstow. Hands down one of (if not THE) best training courses I have ever attended. Tom is a great teacher, very passionate about SolidWorks and its features and highly knowledgeable.
Essentials Training
Excellent workshop, very informative. New features explained and the masterclasses where very good for learning new shortcuts and methods for designing on solidworks.
Support
Query answered in full, with PDF documentation further detailing the issue.
Support
Rapid response, concise and helpful support.
Weldments Training
Course material was easy to follow and explained really well by trainer which made everything easy to understand. Gave useful tips where relevant.
Support
good, clear information
Essentials Training
Eoghan was an excellent tutor, the training was delivered over the four days at a very reasonable pace and he was very patient whenever the group had any questions. He is very knowledgeable in all aspects of the SW training.
Essentials Training
The trainer Stephen's lecture was good, moreover his English was easy to understand.
And there is a thick book for trainees, so we can use it when we have trouble to draw.
Essentials Training
Eoghan was a really good trainer. He went through everything at a good pace where the group were all following along but not slow for it to be boring. He was really good at helping any time anyone had a question
PDM Professional Training
Very helpful and informative.
Essentials Training
Great fundamental course, tutor was very good and explains everything in detail so it is easy to understand and follow. I really enjoyed it and learned a lot!
Essentials Training
it was very informative and the instructor was very helpful.
Essentials Training
Excellent tutor, very clearly explained at the right pace. Appreciate the extra insight given to really apply the training to our job roles.
Refresher
Andrew did a great job and was very patient!
DriveWorks Pro Essentials Training
He explained the content clearly and concisely. Although there was a lot of content to take in, his teaching method made it easy to understand and learn. Joshua went above and beyond to teach us further tips on DriveWorks.
Support
Always an excellent service from Rob Williams.
Simulation Training
It was a really informative, in depth course. And Jon was a fantastic trainer, he was really helpful and explained everything really well.
Refresher
The course trainers pace of delivery suited my needs and felt comfortable throughout the sessions. Most of the content was relevant, but I did explore new areas of interest.
Essentials Training
Shane Cusack wwas very patient and presented very well. Thoroughly enjoyed the course!
Essentials Training
Very detailed in explaining the lesson content.
Very helpful when asked questions by the group.
Essentials Training
Shane made the training very enjoyable and easy to follow whilst going into great detail.
Support
Great service as usual from Stefano with my 2D Electrical problem, super helpful with a quick response
Thank you.
Essentials Training
Thorough training with plenty of time for questions + exercises.
Support
Sorted issue quickly and efficiently
Essentials Training
Aryan was really knowledgeable and helpful. Absolutely professional. I have never seen Solidworks before, now i can make my 3D models.
Animations Training
The course was well structured and there were plenty of opportunity's to relate content back to real world scenarios
Animations Training
James was very good at teaching the course material and very helpful when we were working out how to apply it to our application.
Animations Training
James was knowledgeable and friendly, and led the course at a speed that kept everyone engaged.
When time permitted he was happy to discuss specific issues we had encountered in the past, and best practise or ideas for future.
Support
Good informative support for Solidworks The Support team are always helpful and a pleasure to contact.

 Solid Solutions | Trimech Group

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