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SOLIDWORKS Elite Specialists
Company
SOLIDWORKS SIMULATION

SOLIDWORKS

Customer Feedback

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Review Date
Rating
Product
Review Details
CAM Standard
Ethan we very knowledgeable and patient with any issues, he would help everyone in the session and move on once he knew everyone understood what they were doing

Everyone was at the same stage at the end of each session.

Looking forward to my next course with Ethan
Essentials Training
Josh is a great trainer, setting the pace just right to cope with the abilities within the group. He had time to answer 'on the spot' questions with clarity, even if we didn't phrase the question in his terminology. The course content was pitched just right for the group. I can honestly say that it was the best training course I've attended in the past 32 years of work !
Essentials Training
Course Trainer - Josh Mckenzie

The course was extremely interesting, and really filled in the gaps to the knowledge i had. The course trainer, Josh, was very helpful and thorough and overall, the course was great!
Support
Great Great
Support
Response rate was very fast but my issue was not resolved by them. I was able to identify the problem myself and informed them
Mould Design Training
Albie was excellent, very patient and ensured that all on the course understood the material he was teaching.
Essentials Training
It would have been five stars if the sound quality between the on site class and the virtual attendees was better.
Essentials Training
Highly professional and approachable.
Visualize Standard Training
Fantastic, well presented course - covering all areas of the software.
Simulation Training
Talked at us for 5 days. Failed to engage the class, it was like watching a youtube video. Too much time spent on useless portions, history of FEA, and rambling. Constantly guessed what was useful for us instead of asking us about what we do. The company-specific examples which were by far the most useful part of the class were rushed at the end in less time than the presenter spent on the agenda.
Support
quickly and efficiently resolved
Simulation Training
Bumpy online start, otherwise great
Essentials Training
Adam was great, very fast paced but you could always shout for assistance and it was never an issue, very clear, precise and knowledgeable of the system and could solve any problems also stuck to the facts and didn't fluff things which was good.
Essentials Training
Great Course, little speedy mind.
Essentials Training
Good pace for lessons, explained things well
Essentials Training
Jonathan Hill-Davies, excellent trainer, explained everything in detail and made sure everything was understood by the trainees, i look forward to my future training courses.
Support
Really lovely guy (Jamie Armstrong I think?) who helped me with my issue and fixed it with no stress! Thankyou so much!
Support
Quick Response giving me the information that I require.
Essentials Training
Optimal pace, great patience with questions. Course was extremely useful and I hope to step soon to the next level
Animations Training
Good Trainer who kept my interest through the 2 days
Advanced Part Modelling Training
Excellent the way the course was taught. He was very knowledgeable and explained everything thoroughly.
Animations Training
Excellent, the highest level i met.
Support
Various solutions offered which appear to have made an improvement to my SOLIDWORKS 2020 installation so far. As I have limited access to settings and such, now working directly with my company's IT contractors saving me from being the middleman.
Support
He explained the problem and presented the solution very quickly and clearly.
Drawings Training
Dominic was very helpful, patient and polite, and worked through the course at a good pace.
Essentials Training
Good explanations & examples
Support
My problem sorted itself out! We have no idea why I had the problem but the response from the team was excellent.
Weldments Training
Josh was clear, concise and went through everything in a easy to understand format. He was also very helpful.
Support
Quick response to the question, SSG are looking into to see if it can be done
Essentials Training
Very engaging and thorough, made sure all trainees understood and knew the material before moving onto the next bit.
Support
looking to be advised on 1st driveworks assembly i have - wanted to understand a little more about how part sizes are calculated - not resolved, however further training required
Feedback Response: Hi Nick. Thanks for providing some feedback from your recent support call. I am just looking at the notes in the system and the summary was that more items may need to be captured on your DriveWorks form to allow your design to be fully automated. I want to ensure there was nothing we have missed here or further information you needed from us. If there is please can you get in touch and we can have one of our team help you further.Thanks
Adam Hartles
Customer Support Manager
DriveWorks Pro Advanced
Excellently delivered training.
Virtual Classroom Trial
Everyone I've dealt with has been helpful and professional
Support
The support Engineer was patient, professional and accurate in his diagnosis of my issue. His calm demeanour helped to understand what was going on.
Support
Very helpful!
Essentials Training
A lot of useful information and tricks and professional teacher . Thanks again for the course .
Essentials Training
The training course was very informative and taught me many new things that i had no idea SOLIDWORKS could do. The member of staff that was presenting the training was very helpful whenever a problem would arise and was very clear and informative the entire way through.
Essentials Training
the trainer was really good he worked through all the work. I never felt rushed or unsupported. I was able to ask questions that was not directly related to the course and the trainer was very happy to talk us through it and even give demos.
Essentials Training
Dominic was outstanding. I found him very knowledgeable and had great patience as I was new to SOLIDWORKS. He delivered the course in a very professional manner and had a good sense of humour and kept everyone engaged. Gave plenty of extra help during and after the course which was very much appreciated. Very impressed and would definitely do another follow up course with Dominic.
Sheet Metal Training
Good structured approach. Took time to give assistance over smallest points when required
Essentials Training
The instructor was very good at getting the lessons across making sure that no one is left behind and everyone is understanding what and why we have done certain things as well as being very patient with the guys that were struggling to understand what to do which must be difficult to get over video.
Support
5 stars explains itself
Drawings Training
Professional and helpful.
Essentials Training
Mark was really knowledgeable and helpful throughout, really clear style of explaining the problems and solutions
Weldments Training
Covid safe course well done
PDM Standard
Very Nice and helpful.
Drawings Training
Top class course with a very knowledgeable tutor.
Support
Answered my question first time without hesitation
PDM Standard
The remote training course was well run, with lots of additional insights.
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