UK - 01926 333777
ROI - 01 447 5224
Search
01926 333777
SOLIDWORKS Elite Specialists

SOLIDWORKS Customer Feedback

Feefo logo
We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Assembly Modelling Training
Very Helpful. I enjoy it.
Essentials Training
covered a wide range in the essentials course very thorough and also some tailored and specific items covered
Composer Training
Very good instructor, understood the product well and engaged on all aspects of the training. Nice guy
Assembly Modelling Training
was his 1st time teaching the course but knew his stuff, am sure the next time he teaches the assy course it will be a lot smoother. the only issues we had were the pcs crashed a lot and the lunch wasn't up to much.
Support
Thorough, punctual and knowledgeable.
PDM Professional Training
Well, all questions that I had were answered, the lecture was performed accurately, easy to follow and efficiently. All course material was covered with time to spare.
Sheet Metal Training
The Trainer (Rory) had a full understanding of sheetmetal and its processes with a very in depth knowledge.
Support
I needed support with modeling and the support engineer very quickly showed me how to achieve the feature I wanted.
PDM Professional Training
Tom progressed at a good pace through the content, ensuring everyone in the class was following along and understood each lesson. He was able to answer every question asked during the course and clearly had a great understanding of the software/content being taught.
Support
Above and beyond what I expected
PDM Professional Training
Tom was a brilliant and knowledgeable trainer and I would recommend him to others.
Support
They solved my problem 100% and showed me how for next time. The guy I was talking to didn't know how to solve it straight off but his colleagues did. Wasn't an easy one to solve either.
Support
Great really helpfuk
Support
Excellent service, very helpful and patient
Composer Training
A clear course with plenty of opportunities to practice, ask questions and really get to grips with the software. Would recommend to anybody considering the course.
Motion Simulation Training
Josh did a great job, i feel like i came away understanding motion simulation properly
Support
Excellent service, had a tricky problem and the engineer worked at various methods to come up with the best solution. The experience also taught me about several little used tools. Overall 11 out of 10
Surface Modelling Training
Kyle, was very helpful and knowledgeable as always. He progressed through each part of the course at a steady pace, explaining how and why certain methods were used, and why others were not used. He was also very patient and helpful answering any questions I had. I would certainly recommend this course to others.
Support
Patient and determined to find a solution to my issue. My part proved too complex to do what I wanted to achieve, so an alternative method was demonstrated
Support
The support engineer was very helpful with showing me how to do what I wanted a different way. I do wonder why I needed to though, surely it shouldn't crash in the first place.
Certification day
Very professional and spoke with clarity he new his stuff
Essentials Training
Rory Niles delivered the content at a pace that allowed the whole class to move through the course content as a group. In addition Rory provided excellent one to one advice as and when required throughout the four days of the course.
I came away from the four day course amazed at how much I had learned.
Thanks Rory !
Support
Helpful and clear with instructions. Very polite and friendly.
Support
Quick and accurate response, sorted!
SolidCAM (CNC) 2.5 Training
Gary was very polite and extremely helpful. He went through the course very thoroughly and gave a good understanding of what it was about and how it worked.
Support
Olly and Patrick are simply great supporters. they helped me through setting the software and taught me how to set the BOM as I wanted.
Essentials Training
An excellent course and excellent trainer. Rory is animated and drums the important points into you without being boring or repetitive.
Very helpful when you hit a problem and makes you think about the right solution before handing you the answer.
Support
Support received resolved the issue and the routes can now be edited thanks.
Essentials Training
Chris was fantastic, he went through all the questions I had and related it to our pace. He delivered the learning in a way a novice/ new starter on solid works could understand and also put into practice.

Great..
Essentials Training
A fantastic weeks training, I learnt so much and more than I expected.
Sameer is a credit to Solid Solutions.
Looking forward to my next course.
Essentials Training
Thorough and friendly, learnt everything I needed to and some.
Support
Very good customer service and product knowledge. I would definitely recommend and certainly use these guys again!!
PDM Standard
Very good course. Tom Davies was very knowledgeable on the subject. Highly recommended.
Certification day
The location of the office is great. The SolidSolutions staff are great and extremely helpful. I would recommend a certification day to anyone who uses SolidSolutions
Support
I offered a couple of problems due to my lack of use of the features required, straight to it, no problem, love the 'go to support' feature.
Support
It seems there is variation in the various engineers' familiarity with SOLIDWORKS PCB.
Recently, the availability of support on the phone has been lacking or at least has reduced. It would be goo to see that to go up.

Having said that, I don't think a question has been left unanswered yet.
Essentials Training
He was brilliant, and gave us so much more knowledge than what was in the book (not too much more though)
SolidCAM (CNC) 2.5 Training
As ever very knowledgeable guys giving first class training.
Drawings Training
Instructor seemed distracted and when asked for help often struggled to provide a clear explination of solution. would have helped if we were watched over when doing the exercises
Support
Sorted the Used a different approach.
Support
Responsive
Support
They answered my technical problem efficiently.
Support
Advisor was helpful and got straight into the task but unfortunately after leaving the call the problem reappeared after the file was closed and re-opened. As the advisor had said the problem was due to file naming, I investigated a bit further myself and found another employee had inadvertently changed the new fastener part source folder to his own personal drive which no-one else including me could access (tools-options-hole wizard-configure-user settings-create parts in this folder). It seems it was thought this folder was configurable for each users own preferences but it appears this folder name applies globally but this is not explicitly shown in the window.
Simulation Training
The instructor knew his stuff
Support
Fast to respond, patient and always helpful.
Support
Very Good engineer in solving the problem I had, resolved the issue in a very short time.
Support
Support Call was answered promptly and provided a quick solution
Drawings Training
Great course, Tom McHale once again delivering the goods.
Essentials Training
Owen was very patient, supportive and generally a good teacher. The course was well laid out and the learning curve was not steep enough to become overwhelming. I would 100% recommend the course to anyone that has not had formal solid works training in the past.
Top