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SOLIDWORKS Elite Specialists

SOLIDWORKS Error Installing on Windows 7

Tuesday December 10, 2013 at 8:34pm
You may have seen warnings during the last couple of SOLIDWORKS versions about the support for Windows XP and Windows Vista ceasing, so it may come as a shock when attempting to install on a Windows 7 computer that you are hit with the following error:
 
 
This has cropped up on the support desk over the last couple of weeks, and in all cases the user was using a Windows 7 operating system- so this message made no sense. On further inspection, it was actually due to a Windows option that was brought in during the XP to Windows 7 transition allowing users to run programs in an emulator mode. The file in question that needed changing is the "Setup.exe" file that resides typically under the path:
 
C:\Users\<Username>\Documents\SOLIDWORKS Downloads\SOLIDWORKS 20xx x64 SPxx
 
Right clicking on the setup.exe file allows you to view its Properties
 
And then there is the tab for Compatibility.
In here the solution was to check to box to run in compatibility mode and then explicitly specify Windows 7. This allowed the setup file to launch as expected.
 
 
By Adam Hartles
Training Manager
 

3 Comments

Michael Ward | April 11, 2014, 10:32pm
On the tab for Compatibility the option to specify windows 7 does not appear on the dropdown menu. is there a way around this? My computer is Microsoft Windows 7 Home Premium 64bit And then there is the tab for Compatibility. In here the solution was to check to box to run in compatibility mode and then explicitly specify Windows 7. This allowed the setup file to launch as expected.
vishal | July 20, 2014, 11:40am
Hi Adam, Actually in my win7 in Compatibility mode does not show windows 7 option? and i am not able t install solid pro on 64 bit os as well as 32 bit os. I am also update the windows but still this error will occure would u pls help mw for the same?
Pepe | January 25, 2015, 7:52pm
Thank you!

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