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Technical Alert- Kapersky AntiVirus and SOLIDWORKS Toolbox/ Hole Wizard

Thursday April 10, 2014 at 2:35pm
 
SOLIDWORKS users running Kapersky Anti Virus may be affected by a virus definition update released by Kapersky yesterday. The symptoms are error messages loading SOLIDWORKS, or using Toolbox/ Hole Wizard. The bug is essentially down to a utlilty called "System Watcher" that is blocking access to Microsoft Access databases- Hole Wizard and Toolbox use these.
 
 
A fix has been sumbitted by Kapersky, you can download from our DropBox server below, and also see the instructions in red on the Kapersky forum below.
 

Click Here to Download Hotfix

 
The System Watcher Utility basically creates a 0kb sized database version of the "system.mdb"that is causing the issue- the utility in the forum finds and renames these to prevent the issues.
 After a reboot SOLIDWORKS should be fixed. You should also subsequently run an update on the Kapersky program to get the latest virus definitions having corrected this error.
 
Any problems contact the Solid Solutions Support Team on 01926 333777 or support@solidsolutions.co.uk 
 
By Adam Hartles
Training Manager

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