The most from your tools
Stay competitive with new software releases and upgrades – driven by innovation and valuable end-user feedback.

User proficiency exams – free access to self-testing and certification at either Certified SOLIDWORKS Associate (CSWA), Professional (CSWP), or Expert (CSWE). Free quarterly certification days where you have the chance to prepare for and take exams at a Solid Solutions office.

Access our Customer Experience Programs – report your product/usage comments and preview SOLIDWORKS Beta versions and SOLIDWORKS Early Visibility (EV) service packs.

New product launch invitations – learn about new functionality and network with other SOLIDWORKS users, exhibitors and sponsors. Test-drive the new release and meet our team at our annual launch events, conveniently held at various locations across the UK.

Customer Development Team – Value Add Events – organized throughout the year covering compelling topics for SOLIWORKS users. These events upskill attendees in the area covered providing useful every day tips, tricks and training hints.
The best from your designers
Better knowledge means better output and optimal efficiency – so we make application proficiency and software skills development a key focus of our customer support program.

All you want to know, in the way that suits you best – fast access to the right answers helps your productivity and makes best use of SOLIDWORKS’ software capabilities. By phone, online, face-to-face, or remote engineer support.

Access to the most qualified support team in the world – your designers have access to our award winning support desk via direct line and remote screen sharing. A minimum of 25 support engineers are available weekdays from 8am to 5:30pm.

24/7 online support – via the global SOLIDWORKS knowledge base.
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