SOLIDWORKS Elite Specialists
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Certified SOLIDWORKS Training - Customer Feedback

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Review Date
Rating
Product
Review Details
Essentials Training
Good course well organised and well ran too covering quite a lot with plenty of enough practical exercises.

Trainer's approach was excellent, very helpful and kept us interested throughout and provided useful tips which are handy to apply.
Essentials Training
Perfect instructor, provided detail understanding of key features in SOLIDWORKS during the training. Professional and loved his style of teaching.
Provided a platform to try the design while teaching, which I found very useful and informative.
DraftSight Training
Really impressed with the course and the instructors. The teacher/student ratio was fantastic so I was able to ask questions specific to my needs/future use of the software as we went along. This meant I got exactly what I needed out of the 2 days. Lovely offices and a decent lunch provided. I will definitely use them again.
Essentials Training
I have learnt so much, Owen was a really helpful trainer, would recommend to other businesses.
Advanced Part Modelling Training
Very helpful & friendly
Essentials Training
very good course. Excellent venue.
Essentials Training
I found Owen to be an excellent trainer, he maintains a manageable schedule and is very approachable regarding any difficulties that may arise.
I would highly recommend the course to new users and experienced users alike.
Essentials Training
Course was really informative and gave a good us understanding of the basics of SOLIDWORKS.
Essentials Training
Owen was very patient and understanding. His knowledge and laid back personality made it a great environment to learn in.
Essentials Training
Good course & very knowledgeable instructor.
PDM Standard
Quite an intensive and boring course, was made manageable and more interesting by Steve. Broke the course up nicely with course work - real life situations within PDM and Practical applications.
PDM Professional Training
Thomas Davis was a great guy who made a complex topic easy to grasp.
DraftSight Training
very professional throughout, easy to talk to and explained all aspects with great detail.
Drawings Training
Average, knowledgable trainer but not willing to wait when supplied laptop is not functioning correctly or stop and sort the problem out.
This led to 3 lessons not being followed as the course advises.

Problems with laptop;
mouse not functioning correctly- fortunately another attendee had a spare mouse that he lent me to continue.
Laptop crashed three times resulting in lost work.
Feedback Response: Hi,

Thank you for leaving this feedback. We perform Health Checks on all of our equipment every 2 months and our machines are on a 3 year retirement plan to prevent them getting too old or badly worn. If any issues occur with the software, our instructors are all capable of repairing them. However, your feedback has made me realise that if problems occur with our hardware then instructors may easily be caught out, without a readily available solution to offer. To try and overcome this I have this morning ordered a large batch of mice that will be available for the instructors to take as 'backup kit'. 

I am very sorry that you were unable to follow 3 lessons as intended because of these issues. Our Training Manager Julie will contact you directly to discuss what we can do to make up for your negative experience and hopefully, we can assist you with any content that you feel was missed.

Kind Regards - Peter Harkness | Customer Experience Manager
Assembly Modelling Training
Course content covered in simple and effective manner. All questions answered well, instructor was clearly very competent with the wider uses of the software.
Essentials Training
Top guy! knowledgeable and patient!
MBD
Good training, possibly a little slow to start with leaving less time for the later topics. Not necessarily due to the trainer, the group possibly lead conversations on a tangent, discussing non-training topics. Would have been happy for the trainer to direct the conversation back on track if they felt the conversation was not relevant.
Simulation Training
Alex had good product and subject knowledge and came across well during the training answering any questions I had .
Essentials Training
Hi, apologies for the delay in giving feedback.
I attended a 4 day Essentials training at Leamington Spa, in March.
The instructor, Mr angel was very knowledgeable in the subject and communicated this to us very well, he was also very approachable and patient with us.
Yes, he was very good.
Simulation Training
Was helpful when anyone was struggling and made sure everyone was keeping up before moving on.
Feedback Response: Hi, 
Thanks for the kind comments about our instructors capabilities, specifically how he cared for the class. Regarding the content I can understand your comments as you are correct that the entirety of the courses focuses on Linear Static studies however, the reason for this is because this course supports a specific level of the simulation software. The 'Simulation' course specifically supports the software level - SOLIDWORKS Premium. Further courses such as 'Simulation Professional' or 'Non-Linear' & 'Dynamics' go on to support the additional levels of the software where the 'other' study types are found. So to confirm, Linear Static is the only study type available to SOLIDWORKS Premium users and therefore is the sole focus of the course. 
In previous years there was a lesson within the course that included some functionality from Simulation Professional and we regularly received feedback that this was a 'waste of time' for the attendees as most did not have the software required to use the functions when they got back to the office. This criticism was echoed globally and ultimately was the reason why SOLIDWORKS removed that lesson from this course.
Having said that, if you had asked the instructor questions beyond the intended course content at the end of the day, during the 'training surgery' time, I hope the instructor would have offered you advice and assistance. 
Thanks for your comments, Kind Regards, Peter Harkness | Customer Experience Manager. 
Essentials Training
Clear concise instructions. Always had time to explain and go over things to help understand. Made it enjoyable.
PDM Professional Training
Really knowledgeable instructor, who took the time to assist and help with any extra information that we needed.
Essentials Training
Our course trainer Alex did a superb job, he always used relevant examples and tried where possible to relate back to industry.
Advanced Part Modelling Training
Outstanding training and well paced for easy understanding.
Sheet Metal Training
Really useful course, well presented and plenty of helpful advice. All questions were dealt with smoothly and with confidence. A course that could have been dull was instead made interesting and fun.

The course was easy to book and ran smoothly. The course should be re-named 'Sheet Materials' as it covers much more than metals only. Plentiful supply of Biscuits!
Essentials Training
excellent knowledge of the course
Sheet Metal Training
Great training course where the instructor made everything clear and understandable, highly recommend.
SolidCAM (CNC) 2.5 Training
Trainer very knowledegable about product, a little too quick at times albeit helpful when the need arose.
Essentials Training
He was keen on helping us and even though, it was a quite intensive curse for 3 days he managed a way to cover everything.
Essentials Training
Very well set out and clear
Essentials Training
Owen Griffiths our course instructor was extremely helpful and delivered the course at a good pace.
Simulation Fundamentals Training
The trainer had a clear understanding of the formulae and theory behind the course. The trainer was all you could ask for in being both personable as well as professional.
Essentials Training
I would definitely buy again. The course was extremely helpful and Oliver did a great job on his delivery of the information. Everyone who took part was engaged and took a lot from the sessions. I can highly recommend the course and in particular Oliver who was outstanding.
Simulation Training
Courses are kept interesting and Kyle is very helpful whenever its required.
Essentials Training
The course was very well organized and run, the course instructor structured the days very well and matched the speed of the course to the speed of the attendees.
Essentials Training
Seamus made sure that everyone understood what they had to know before moving on. He always had the answer to the questions he was asked. The training course has a whole was very well organised!
Essentials Training
Chris was a very good teacher. He took the time to address the needs of everyone on the course due to the wide range of skills and also gave useful information regarding the other SOLIDWORKS products and Solidsolutions training
SolidCAM (CNC) 2.5 Training
I found Gary to be very informative and answered any questions i had, and showed examples, which i found very helpful.
Gary is really easy to get on with, which made the training so much easier to absorb.
SolidCAM AFRM
good, clear training. great facilities. would recommend.
SolidCAM (CNC) 2.5 Training
The course instructor was good, he spent time with individuals answering their query's and generally covering all aspects of the course well.
Visualize Standard Training
The training course was very good, everything was explained very well with a visual step by step of each process.

The instructor was very thorough and happy to help at all times.

I would definitely recommend this course if clarified a lot of questions I had from having explored SOLIDWORKS visualise myself.
Essentials Training
Chris was very knowledgeable and always willing to help when any of us had a problem.
Essentials Training
Was Good.
Essentials Training
The lecturer (Spencer) was amazing! he was very patient,when I asked questions.
so big thank you to Spencer.
Certification day
Covered most points raised by people in the room. However, I would like to have had a little more input on specific areas raised.
Essentials Training
Trainer delivered the course material in a clear, consistent and well paced manner. This made it easy to follow along ... really good job.
Essentials Training
Excellent course with great support for a new user to the SOLIDWORKS world
Pipe and Tube Routing Training
Gordon had extensive knowledge on the piping and routing section of the course. I felt like the course could have been longer as things seemed to be crammed in towards the end, causing myself not to take all the information in as I was concentrating on keeping up Gordon.

The only real disadvantage to the session was all the machines appeared to have different settings causing different reactions when trying to follow the guidance book
Pipe and Tube Routing Training
Gordon's knowledge of the Piping course couldn't be faulted and, subject to the perhaps too-short length of time allocated to covering *all* the content, he spent time ensuring we understood the concepts even if not everyone completed the exercises.

My main criticism: the machines didn't appear to be configured identically, and a *lot* of time was wasted fixing basic settings, time that would have been better spent relaxing the pace.
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