Working From Home

Supporting Excellence

01926 333 777

Latest Updates

We are regularly updating our advice and FAQs for our customers on COVID-19 here. We will constantly update this page to answer any new FAQs or show our response to new government announcements and subsequent guidance from health authorities.

Solid Solutions and our customer support helpline continue to remain fully open and operational. We have the appropriate measures in place and remain fully operational with all our teams available to support our customers over the phone and via email.

We are closely monitoring the situation in all our offices and will update our guidance as when necessary via this page and by directly communicating with our customers.

Page last updated: 5th January 2020

Frequently Asked Questions

Is Solid Solutions open for business?

The company continues to follow the government guidance and is fully open for business. We have the appropriate measures in place with all our teams available to support our customers over the phone and via email and our training courses are continuing to run via virtual classroom sessions.

What are the contact details for customer support?

Our lines will remain open and operational as our staff are fully set up to work from home.

Our support team will be contactable from Monday to Friday between 08:00 and 18:00:

United Kingdom: 01926 333777

Ireland: 01 297 4440

If you prefer to send us a message, we are more than happy to help and can be reached via our support Email:

support@solidsolutions.co.uk

Are training sessions, customer events & other learning sessions happening?

We are continuing to offer a full selection of training courses via ourvirtual classroom sessions. We will review the situation in February and aim to resume regular classroom training as soon as it is safe to do so.

For the time-being all large scale customer events will be hosted in virtual environments.

WORKING FROM HOME WITH SOLIDWORKS

Click here for tips and techniques on how to work from home using your SOLIDWORKS licence. Please note you may need help from your IT department to enable remote access.

DATA MANAGEMENT (PDM) REMOTE ACCESS

If you are a SOLIDWORKS PDM user, there are a few things you will want to consider when working remotely.

TRAINING

Find out the latest information on classroom and on-site courses, online training and certification exams.

WEBCAST SCHEDULE

Stay productive by watching our webinars on all things SOLIDWORKS and take the opportunity to ask questions to our experts.

View Webcasts

WORKING FROM HOME WITH SOLIDWORKS ELECTRICAL/PCB

If you are a SOLIDWORKS Electrical or PCB user working remotely, there are a few things you will want to consider. Click to review the key considerations.

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WORKING FROM HOME

WE CONTINUE TO OPERATE BUSINESS AS USUAL