Professional Management of Your CAD Environment

Your subscription gives you access to the software. Our Maintenance Service provides the expertise to install it correctly.

We handle the configuration of servers, clients, and templates, ensuring that the transition is seamless and doesn't disrupt your ongoing projects.

This depends on the number of users and the complexity of your data (e.g., if you use PDM).

However, because we follow a proven, expert-led process, we typically complete upgrades in half the time it takes an internal IT team to figure out the requirements.

Yes. Most maintenance and upgrade services are delivered effectively via secure remote access.

This allows us to work around your team’s schedule and minimises travel costs and on-site disruption.

Absolutely. Preserving your "Master Environment"-including sheet formats, material libraries, and custom properties-is our top priority. We back up and validate these settings before any work begins.

Yes. A core part of our maintenance check is ensuring your hardware, graphics cards, and drivers are on the certified list for SOLIDWORKS.

This significantly improves software stability and performance.

Yes. We offer specialised Environment Migration services to ensure that when you move your data or PDM vault, all file references remain intact and your new server is configured for optimal CAD performance.

Because we are the experts who performed the installation, we can identify and fix issues immediately.

You won't be stuck in a "middle ground" between your IT department and tech support - we own the process from start to finish.

Yes. Many of our customers use their flexible credit pool to cover their annual upgrade or bi-annual system health checks, ensuring their budget is predictable and their systems are always current.